Terms of service
Please ensure that you go through the “Terms of Service” and agree to adhere to the terms & conditions of this agreement in order to use the stepout.pro website, web-app collectively referred to as a “platform”. The platform is owned and operated by StepOut, legally registered as LetStepOut Oy in Helsinki, Finland with the business id 3011634-6. For the Indian subcontinent LetStepOut Oy operates as FitFintastic Private Limited with CIN U72900PN2022PTC208733. Please ensure that you go through the “Terms of Service” and agree to adhere to the terms & conditions of this agreement in order to use the
The terms of service govern your use of the stepout.pro platform, https://www.stepout.pro/ (the Website), StepOut’s (LetStepOut Oy & FitFintastic Pvt. Ltd.) offer of services for purchase on this website, or your purchase of services on this platform. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. LetStepOut Oy & FitFintastic Pvt. Ltd. reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this website. LetStepOut Oy & FitFintastic Pvt. Ltd. will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this website. Your use of the website following the posting of any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. LetStepOut Oy & FitFintastic Pvt. Ltd. encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the platform.
Platform & services
stepout.pro platform offers digital services that include customer relationship management tools for bookings, sales, payment handling and streaming services as of 01.02.2022
The stepout.pro website is the interface/platform that only acts as an intermediary between freelancers offering various services
The terms “freelancer”, “service provider”, “trainer” refer to the individuals purchasing the subscription for using the stepout.pro platform for managing their businesses, offering services to the “end users” as per their own terms and conditions.
The term “end user” refers to the individual buying services from the “service provider”, “trainer”, “freelancer”
LetStepOut Oy & FitFintastic Pvt. Ltd. is only responsible for the stepout.pro website and the transactions that go through it to the service providers. We strive to bring the best of services to our users, however, we hold no responsibility for the content of the training sessions being provided, or for the service provider’s businesses and tax matters.
If you have any inquiries or complaints with regards to the usage of your data you can email us as info@stepout.pro.
For Trainers
The stepout.pro platform is currently in BETA mode which implies that the user may experience unintended bugs and service disruptions. By signing up at stepout.pro during this BETA period, a user also acknowledges these possibilities.
LetStepOut Oy & FitFintastic Pvt. Ltd. shall not be held responsible or accountable legally or financially if the bugs and disruptions on the BETA platform cause any harm financially or physically towards the user.
stepout.pro is using external integrations for handling payments & online streaming:
All finance-related features (payments, monthly billing, receiving clients payments and trainers payout handling) are being handled by RazorPay , an external service
The automated online sessions are being hosted by Zoom , an external service
The service providers are also able to use third party links to host their online sessions for which LetStepOut Oy holds no responsibility.
Subscription fee and operational costs:
The monthly subscription fee for using the stepout.pro platform is non-refundable. Service providers can cancel the membership at any given time, and will be allowed to continue using the membership until the end of the current billing cycle.
All possible costs incurred by the service providers’ operations will be directly deducted towards their balance. These operating costs may include, but are not limited to, the following:
RazorPay operating cost
Zoom operating cost
Content published via StepOut
Sessions and classes’ contents such as titles, descriptions, footages including pictures and videos must not contain inappropriate, disturbing, hateful or explicit graphical contents. Letstepout Oy & FitFintastic Pvt. Ltd. has the right to remove such content as well as void the service provider’s subscription from the stepout.pro platform if needed
Letstepout Oy & FitFintastic Pvt. Ltd. shall not be held responsible or accountable for any legal or financial issues caused by the service provider or their sessions or classes
The service provider has the responsibility to fulfil each session that they schedule via the stepout.pro platform. If for unexpected and inevitable reasons that prevent the service provider from hosting scheduled sessions, they can cancel these sessions provided the end users have been informed as per the applicable cancellation policy in place issued by the service provider as a part of the session description
For sessions held at physical locations, the service provider must ensure that the place can accommodate the attendees as per the listed session as well receive the rights to use the place for at least 20 minutes before and after the session
For online sessions that do not utilise stepout.pro platform’s automated online integration with Zoom, the service provider must ensure that the url link is a joining link to an online conference call and is accessible without registration or log in to a third party application. The service provider must not put in harmful or risk url links that might cause any harm towards the end user
For Clients
stepout.pro platform is currently in BETA state, implying that the users may experience unintended bugs and service disruptions. By making purchases for sessions at stepout.pro during this period, a user also acknowledges these possibilities. LetStepOut Oy & FitFintastic Pvt. Ltd. shall not be held responsible or accountable legally or financially for any errors resulting from the user
Service providers who are actively publishing, selling and hosting classes via the stepout.pro platform are the users using the platform for offering their services via a free or a paid subscription. LetStepOut Oy & FitFintastic Pvt. Ltd. shall not be held responsible or accountable legally or financially for errors caused by these classes, as well as the actions of the service providers or their clients
Cancellations & Refunds
The monthly subscription fee for using the stepout.pro platform is non-refundable. Service providers can cancel the membership at any given time, and will be allowed to continue using the membership until the end of the current billing cycle.
stepout.pro platform holds no responsibility for the cancellations & refunds or the service providers policies for the same. The end users must go through the present policy of the service provider before buying any sessions.